Overview The images are not showing under trending users on the home page within IE. The issue has been observed in Jive HOP 9.0.4. Environment Jive Hosted Jive On-Premise Resolution This issue is...
Overview When a user creates and publishes a video from a Group/Space/Project setup for Specific People, the video is still being shared in the group. Information Environment Jive Hosted versions 8.x,...
Overview While copying the URL of the specific place or content to a tile, the URL gets changed. It also happens while trying to open the URL in a new tab by entering the URL in the browser's address ...
Overview This KB article provides a workaround for the issue regarding inconsistent last activity timestamp in the Content tab. Information This section will provide valuable information about the Jir...
Overview User Adoption Community Manager Report (CMR) is showing a TOTAL USER count much larger than the one observed in Admin Console - People. Reproduction Steps Navigate to Admin Console - People O...
Overview When the Followers or Following options are clicked in the profile, the error below appears: An unexpected error has occurred This article provides information on how to fix this issue. Envi...
Overview When inserting an image in a Jive document using Internet Explorer (IE), the image ratio gets distorted while resizing. This article shares the resolution of this issue. Information Environ...
Overview The user is facing the following issues in their production environment: The issue is that the video is intermittently not playing. Other unexpected behaviors including the occurrence of the ...
Overview The user has a PDF file with a user-defined file name. When the user uploads this file, the file gets renamed to uploadFile.pdf. Though everything else works fine, whenever the user uploads a...
Overview Users are experiencing an issue where they are being redirected incorrectly to a different page when trying to access a video through a link that came with email notification. The email notif...