Overview
This article provides the approach to take with the non-descriptive error that appears when creating a status update with Links, Tags (#) and Mentions (@).
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Information
- Environment: Prior version 9.0.6 Hosted/ On-Prem
Steps to reproduce
- Log in as any user.
- Create a menu and click on Status Update.
- Enter Links.
- Tag (#) something.
- Mention (@) users or places.
- Click on the Post button.
Note: In order for this issue to happen, all 3 items must be added to the status update.
After doing this, the following error will come up:
Fix: This issue has been fixed in version 9.0.6 Hosted/On-Prem, if a customer contacts us with this same issue, please suggest to them to upgrade their version in order to resolve this issue.
Fix id: JVHOPST-2954
Priyanka Bhotika
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