Overview

When doing polls, results of responses with no votes show a bar which is confusing and does not reliably scale as 'no votes'. This article provides a solution for this issue.

 

Information

Environment

Jive 7

 

Reproduction Steps

Follow these steps to reproduce the issue and check if it exists in your instance:

1. Create a poll.
2. Send some poll responses leaving one or more responses empty without any votes.
3. Check poll results.
   • Current Behavior: A bar displays for responses with no votes.
   • Expected Result: No bar displays for responses with no votes.

 

Root Cause

When there are no votes, the bar is not removed. The poll feature is behaving as designed and was improved in a later release.

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Process

Upgrade to Jive 9.0.6 or a higher release to resolve this issue. The modified poll bar displays the number of votes along with the percentage to avoid any confusion. Refer to the screenshot below:

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Confirmation

For a response with no votes, the bar displays the following figures for complete clarity:

1. Zero percentage.
2. Zero value out of the total.
   
   

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