Overview

This article provides a resolution regarding the issue which occurs when the carousel tile is not able to correctly resolve URLs from Blog Posts which have Umlauts in their title.

When including them in a Blogpost in the carousel tile, the user ends up on an empty browser page after opening the Blog Post from the carousel tile.

Environment

Jive Interactive Intranet - Core: Jive Platform - Hosted - 9.0.4

Reproduction Steps

To reproduce the issue, follow the steps as mentioned below:

1. Create Blog Post within Group with Umlauts (ä,ö,ü) in the title.
2. Copy the Blog Post URL.
3. Configure the Carousel tile and include the Blog Post created in step 1.
4. Save carousel tile.
5. Open the Blog Post from carousel tile.
6. An empty browser page is shown.

Resolution

This issue was solved in version 9.0.6. Advise the customer to upgrade to version 9.0.6 or above.