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"Space" Replaces a "Hyphen" in Email Generated by Record Retention Module (Hosted)

Overview

The customer faces an issue wherein the email generated by the Record Retention module adds a "space" for an email address with a hyphen if the email is present in the CC list.

Environment

Jive - Hosted Version - 9.0.6 and lower. 

Steps to Reproduce

  1. Create Test users as follows :
    jean-philippe.martin@test.com
    philippe.martin@test.com
    victor.hugo@test.com
  2. Login as philippe.dupont@test.com
  3. Create a test document and select "Specific Audience" to publish.
    Select users:
    jean-philippe.martin@test.com
    philippe.martin@test.com
    victor.hugo@test.com
  4. Click Publish.

In the Email generated by Record Retention Module, notice the CC list value in the email content:
philippe.dupont@jiveaurea.com
Thu, Dec 13, 10:29 AM (5 days ago)
to me

Phillippe Dupont created Nisha Document 3 in Phillippe Martin
Posted in private place - check cc: list for conversation participants.
Participants: jean- philippe.martin@test.com, victor.hugo@test.com
Test Document 3

Notice the space after "jean-"

 

Resolution

This issue is fixed in version 9.0.7.

 

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  1. Priyanka Bhotika

  2. Posted

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