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Jive Hosted: External User Email Addresses All Have @localhost At the End After an Upgrade or Data Refresh to Your Pre-Production Community

Overview

After a data refresh or an upgrade has taken place for your pre-production community, you have noticed that the external users in that community have had @localhost added to the end of their email addresses.

 

Information

Please contact us with the address of the instance that was affected by this issue.

<supportagent>

Support agents: To resolve this issue, file a JIRA ticket to the JVES project, providing the instance details, and refering them to the solution in JVES-2313.

Inform the customer that you have engaged an internal team to resolve this issue, and then relay any information that the Jive Edge team asks you to provide to the customer.

</supportagent>

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  1. Priyanka Bhotika

  2. Posted
  3. Updated

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