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Popular in Jive - Getting Started

  1. How to Make the Best Use of the Jive ATLAS Support Chat

Popular in Jive - Account Support

  1. Handling Compliance-Related Queries in Jive

  2. Automatic Disabling of User Accounts Due to Inactivity

  3. Configuring Redirects

Popular in Jive - FAQ

  1. How to Upload Multiple Documents at Once to a Space

  2. Automatically refresh the page in the browser so that new posts are visible without manually refreshing the page

  3. Resolving Sign Up or Password Reset Issues with Jive Support Portal

  4. Managing Your MyJive Secret Group

  5. MyJive Secret Support Group Basics FAQ

Popular in Jive - On-Prem Specific Issues

  1. 'Latest Activity' Timestamp Inconsistency in Jive On-Premise Deployment

  2. Search not Showing Any Results

  3. Viewers Count Not Updating on On-Premise Jive Instance

  4. All Users are not receiving Email Notifications

  5. Invocation of init method failed; nested exception is java.security.KeyStoreException: JCEKS not found

Popular in Jive - Settings

  1. Transitioning from Private to Public Space without Losing Content

  2. Add a New Space to a Dropdown Menu on Jive Homepage

  3. Jive Status Points Calculation and Settings Reversion Issues

  4. Restricting User Access to Homepage/Space in Jive

  5. Applying a Specific Template to Spaces and Subspaces

Popular in Jive - Upgrades

  1. Jive - MySQL Upgrade 5.x to 8.x

  2. Issues related to Jive on-premise upgrades

  3. Jive On-Premise Setup Fail Without An Internet Connection

  4. Running The On-Premise Jive Setup As A New User Fails With An Error

  5. Is a Certain Version of Jive capable of running a new version of Tomcat?

Popular in Jive - Single Sign-On (SSO/SAML)

  1. Single Sign-On (SSO) Login Failure in Edge Browser

  2. 'Invalid locale ID' Error in Jive Federation via SSO

  3. Troubleshooting Single Sign-On (SSO) Error: 'User not found in external identity table' in Jive

  4. SAML-SSO with Microsoft Azure AD

  5. Creating A New User In LDAP With The Same Details Creates A New User In Jive

Popular in Jive - Views & Counters

  1. The View Count on a Document or Another Content Item is 0 (Jive On-Premise)

  2. Missing Views in Super List Rich Preview Tile

  3. Inbox Shows Wrong Unread Count When the Number of Items Exceeds Fifty

  4. Viewing the Page and Document Access Log Files

Popular in Jive - URLs

  1. Allowed URL Schemes Setting Is Not Being Saved

  2. Allowing Custom URL Schemes

  3. Changing, Requesting, or Removing/Returning a Vanity URL

  4. Capturing a HAR File Using Google Chrome or Microsoft Edge

  5. Warning Message Indicating That You Are Leaving the Community When Clicking External Link

Popular in Jive - Themes & Tiles

  1. Error when Installing Calendar Tile

  2. User-Selectable Dark Mode in Jive

  3. Error: GenericInvalid Count - Invalid Count 101 - When Adding more than 100 Events in JEP Calendar Tile

  4. HTTP Status 401 - Malformed Security Token error when Trying to Install a New Tile

  5. Static Resources (Images, Audio, other Files) in Jive

Popular in Jive - Settings

  1. Maintenance Page Gets Stuck At Loading After Redirecting It To The SSO Login Page

  2. How to Open and Use the Jive Admin Console

  3. Error: "File Content is Invalid" received

  4. Origin and Scope of the Internal User Jivewebhooksystemuser

  5. Setting up and Troubleshooting <iframe> Tags in Jive

Popular in Jive - Sender Email

  1. Changing the Sender Email Address That Email Notifications Come From

  2. The "Add to Calendar" Action Doesn't Work for an Event: "An unexpected error has occurred" Appears

Popular in Jive - Search

  1. Optimizing Search Functionality and Configuring Structured Outcomes in Jive

  2. "The threshold for the Processor\% Processor Time\_Total performance counter has been exceeded." After Upgrading Jive

  3. Deactivated Users Appear in Search Results in Jive Versions Lower Than 9.7

  4. User Search Doesn't Offer Custom User Fields As Filterable On The People Page

  5. Page Reloads Or Shows An Error Upon Selecting The Time Filter In The Spotlight Search

Popular in Jive - Platform Usage

  1. Tracking Searches on Your Jive Platform

  2. Jive is Not Working For Some Users - "This site can't be reached" (Jive Cloud or Hosted)

  3. Users Receive an Error Message After Making a Profile Change: "We could not complete your request. Please check the form for details."

  4. Unable to Create a User Group: The Message "User group name is required" Appears

  5. Quest Events are Not Showing as Completed Despite Users Completing the Event

Popular in Jive - Permissions

  1. Restrict User Permissions for Space & Group Creation

  2. Setting Up Deny Access Permissions For A User Group Over A Space

  3. Why Can a User Edit the Events Created by Other Users?

  4. Why is a User With the Create Permission in a Space Unable to Delete a Document From That Space?

  5. Adding and Removing Users from the System Administrators Group

Popular in Jive - Notifications

  1. Users Unable to Mark Jive Notification Inbox Items as Read

  2. Unable to see Messages in the Notifications Inbox, after Clicking a Notification’s Bell Icon

  3. Email Notifications not being Generated when Creating/Posting New Content in a Social Group, System Blog or News Stream

  4. Users Receiving Email Notifications For All Activity Upon Simply Following A Space Or A Group

  5. Email Notification Option Greyed Out for News Streams in User Settings

Popular in Jive - Newsfeed

  1. Tags From Comments On Blog Posts/Documents Do Not Show Up In News Streams That Filter By That Tag

  2. Manage Activity Stream Duration with streamPeriodDays Property

  3. Jive -News Stream Not Showing - DB Logon Error after a Data Refresh or Migration

  4. Jive -News Stream Not Showing - Large Federated Groups Not Available in Target Audience

  5. Jive -News Stream Not Showing - Deadlock while starting Web Nodes

Popular in Jive - Internationalization

  1. Translation of Idea Status Filter Items Is Not Working

Popular in Jive - Groups

  1. When using the Invite Members Option, The Email Link not Add Invitees to the Group

  2. Difference between 'This is a private group' and 'Access to this place or content is restricted' Error When Accessing a Social Group

  3. Links in Email Invitations to Private Groups Not Working

  4. Managing Page Navigation in Places

  5. Inviting External Contributors

Popular in Jive - Gamification

  1. Quests Not Showing Content Names On The Rewards Page

  2. Quests Are Not Rewarded When The Copy Feature Is Used To Create New Content From A Document

  3. Loading Points Message on User's Profile in Jive Rewards

  4. Jive On-Premise: The Gamification Console is Missing After an Upgrade

  5. Jive Cloud: A User's Points Got Reset to 0 and Lost All Their Badges

Popular in Jive - Documents

  1. Create a copy Button Missing for Users With View Permission for a Document

  2. Blank Page and 404 Errors when Previewing Large Uploaded Files with Many Pages - Hosted & On-Premise

  3. PDF2SWF for Document Conversion is no Longer Required on Jive On-Premise 9.x

  4. Information, Warning, and Other Alert Boxes and Symbols Are Not Appearing When Viewing a Document as a PDF

  5. Preventing a Deleted Document From Being Visible to System Admins

Popular in Jive - Daily & Inbox

  1. Unable to Mark Inbox Items as Read - Troubleshooting Guide

  2. Jive Daily App

  3. Jive Daily Hosted Notifications Are in English and Are Not in the Community or Phone Language

  4. Preventing a User from Accessing Jive Through Jive Daily After Their Contract Ends

  5. Some Inbox Notifications Are Visible in Jive Daily App but Not in the Browser Version

Popular in Jive - Customizations

  1. Deploying a Fixpack or Backport for On-Premise Sites

  2. Solving Issues with FTL Files, Soy Files, or Custom Themes (Jive On-Premise or Hosted)

  3. Deploying a Custom WAR File Doesn't Work - Jive Fails to Build or Doesn't Start Successfully

  4. Can the Announcements View be Customized?

  5. Calendar Tile Feature Request: Deleting a Place With One Click

Popular in Jive - Content

  1. Exporting All Contents Of A Particular Space or Group

  2. RSVPing To An Event From Outlook Triggers A Blank Comment In The Event

  3. Overlapping or Distorted Text or Images in the Preview or PDF Version of a Document/File (Jive Cloud)

  4. Not Able to Generate a vCard for an "Idea" Content Type

  5. Some Users Can't RSVP To The Events Using Google Chrome

Popular in Jive - Community Manager

  1. Rebuilding Browse Index Through Re-synchronize Index Doesn't Show Any Completion Status

  2. User Adoption Report - Missing User Details in the UserResults.csv File

  3. Upgrade Issue: ETL Jobs Show a Status of Interrupted

  4. Rebuilding the browse index

  5. Private Social Groups permissions for System Administrators

Popular in Jive - Users and Authentication

  1. Troubleshooting SSO Login Issues

  2. User List Not Showing and Not Sortable when Number if Users is Large

  3. External Identities With Single Sign-On (SSO/SAML) Systems

  4. Error "Please Enter a Valid Field Name" when adding a Translation for a Custom Federated Profile Field

  5. How to Find the UserID (number) for a User

Popular in Jive - Appearance & Accessibility

  1. How to Fix Broken or Missing User Role Badge Icons

  2. Changing the Starting Day of the Week in the Event Plugin

  3. Incorrect German Translation for 'Place' Menu Option on the Top Bar

  4. Disable Direct Report Choice in Organization Chart

  5. Removing Fields from Profile View

Popular in Jive - Content Delivery Networks

  1. Access Denied Error from CDN (Cloudfront/Akamai)

  2. Customer-side Jive IP whitelisting for CloudFront CDN

Popular in Jive - Images

  1. Unable to see the Download Image button on a Mobile Browser in Portrait View

  2. Images Uploaded As A Static Resource Are Different In The UI In Development Instance

  3. "Could not load image at" Appears in the Logs When Deleting a Place

  4. Replacing an Image on Your Community's Homepage

  5. Images are Missing in Your Community After a Recent Migration

Popular in Jive - Video

  1. "Full Screen" Option Goes Missing for Vidyard Videos Embedded via Custom HTML Tile

  2. 1080p Full HD Videos only Available to View in 480p Resolution after Uploading - Jive Cloud

  3. A User is Unable to Play a Video They Have Created in IE11 or Edge: "The media could not be loaded"

  4. A Video is Getting Stuck or Stops Playing After it Started Playing When Using Microsoft Edge

  5. Actions For Liking, Sharing, And Deleting Videos Not Available In Mobile View

Popular in Jive - Jive Anywhere

  1. Changes in Jive Anywhere After Upgrading to Jive 9.4

  2. Jive Anywhere - Gmail Cartridge

  3. Error:'CRX_HEADER_INVALID' While Installing Jive Anywhere

  4. Jive AnyWhere Is Not Compatible with Safari 12

  5. Jive Not Syncing with AD Properly

Popular in Jive - Jive for Office

  1. Unable to Publish Changes As Jive Tab Is Missing From Microsoft Office Applications

  2. Excel File Size Grows After Being Connected to Jive Using Jive for Office

  3. Jive for Office: Collaborators or Viewers are Not Appearing in the Information Panel

  4. Does Jive for Office or Jive for Outlook Support TLS 1.2?

  5. Using Jive for Office and Jive for Outlook

Popular in Jive - Plugins & Add-ons

  1. Exporting and Importing Advanced Navigation (Mega Menu) Add-on Configuration

  2. Mega Menu / Advanced Search Add On Obscuring the Top of the Search Pop-up

  3. Full Admin Not Able to Configure or Create Rules for the Social Group Sync Add On

  4. Jive Hangs When Starting With Community Manager Reports Plugin Installed

  5. Non-English characters changing to ????

Popular in Jive - iOS

  1. 'Ask a Question' Tile Does Not Work in Mobile Browser (Hosted)

  2. Issue in Functioning of Jive Daily @ Mention in Standard Text Editor

Popular in Jive - General

  1. Can't login or connect to your community using Jive Daily: "Jive Daily has not yet been set up for your organization. Please contact your administrator."

  2. Identifying Mobile Traffic from Regular Desktop/Laptop Traffic

  3. Enabling/Disabling Mobile Promotions

  4. Content Share in Daily Jive Inbox Fail

  5. Removing the Legacy Mobile Home Page by Using a Redirection Rule

Popular in Jive - Vulnerabilities

  1. Preventing XSS (Cross-Site Scripting) Attacks for a Custom Plugin

  2. Requesting an Update on a Security Audit That Was Conducted By Aurea

  3. Vulnerabilities Found After a Security Scan or Review of Community or Tomcat STIGs

  4. Impact of Apache Tomcat Vulnerability CVE-2019-0196 on Jive

  5. Impact of Apache Tomcat Vulnerability (CVE-2019-0215) on Jive

Popular in Jive - General

  1. Can we find the IP address of users who have logged into Jive?

  2. Requests are Blocked Due to Them Being in the 'none' Category of the Blue Coat Web Filter

  3. Finding Out Who Made Changes to a User Account (Their Permissions, Active/Disabled Status, or User Details)

  4. Unable to Use Drop-Down Menus in IE

  5. CVE-2019-2697, CVE-2019-2698, CVE-2019-2699, and CVE-2019-2684 Vulnerabilities in Jive

Popular in Jive - SSL

  1. Checking if SSL(HTTPS) certificate is expired

  2. Configuring SSL Termination on Load Balancers

  3. RSS Feeds Showing "Failed to parse feed at URL" After Changing SSL Certs

  4. Email Stops Working After SSL or TLS Certificate Update - Can’t send commands to SMTP host

  5. How to Generate a CSR and Update an SSL Certificate (Hosted & Cloud)

Popular in Jive - GDPR

  1. GDPR Implementation in Jive

  2. Impact of CVE-2019-0232 on Jive

Popular in Jive - Blacklist/Whitelist

  1. Restricting Access To The Admin Console Login Page

  2. Accessing Jive Through a New IP Address

  3. Does Jive Use a Whitelist for Your FTP or SFTP Server Address?

  4. Whitelisting IPs for SFTP Access

  5. Adding, Replacing or Removing IP Address Restrictions Using a Whitelist or Blacklist

Popular in Jive - Known issues

  1. File Upload Issues on Jive Cloud

  2. Document/File Preview Issues After an Update

  3. Screen Reader Software Isn't Working With Carousel Tiles: The Slides Are Not in a List at the HTML Level (Jive Cloud)

  4. News Stream User Count/Audience Count is Much Lower Than Expected (Jive Cloud)

  5. "Mailto:" Links Not Working Correctly in Helpful Links Tile

Popular in Jive - General

  1. Providing Access to All Spaces without Admin Rights

  2. Generating a Report for Total Number of Pages by Content Types

  3. Audio-Only .mp4 Files Upload and Display on Jive's Custom HTML Tile

  4. Change a Blog's Name in a Jive Space without Altering the Space Name

  5. Admin User is Unable to Add or Edit Pages in Jive

Popular in Jive - URLs

  1. Removing the Vanity URL/CNAME for the Jive Community Has Caused The Site to No Longer Load

  2. Is it Possible to Setup a Redirect to an External URL or to Setup up Deep-Linking for Your SSO Integration?

  3. URL of Blog Post Not Matching Publish Date

  4. Debugging Webhook Requests Using WebHook App

  5. Blog Post URL Changes After Keeping the Same in Draft Status and Then Publishing

Popular in Jive - Upgrades

  1. Color of the HTML Elements Changed During Upgrade

Popular in Jive - Setup

  1. UAT Data Refresh Inclusions

Popular in Jive - Settings

  1. Rollback of TLS 1.2 (Jive Cloud or Hosted)

  2. Setting up Same Landing Page for All Users

  3. Disabling Simplified Admin Console

Popular in Jive - Performance

  1. Degraded Performance: Jive is Loading/Working Slowly, Lagging, or Timing Out

  2. Jive Pages are Loading Slowly

  3. Special Monitoring Request for an Event/Go-Live

Popular in Jive - Outages

  1. Jive is Down: "An error occurred while processing your request." Appears

  2. Jive Site is Down/Unavailable/Slow and Users Can't Login

Popular in Jive - Migration

  1. 502 Bad Gateway Page Instead of Maintenance Page During Migration

Popular in Jive - JCA

  1. Data Refresh from Prod to UAT

  2. Connection timed out error when accessing JCA via “https://cloud.jivesoftware.com”

Popular in Jive - Analytics

  1. Tracking Usage in Jive using Matomo Integration

  2. Impact Metrics Different between Production and Preview/UAT after a Data Refresh and Migration

  3. Impact Metrics Shows lesser Viewers in the Viewers Count than in the List of Viewers at the Bottom

  4. View Activity by Day instead of Month in Community Analytics and Place-Level Analytics

  5. Place Analytics and Top Places in Community Analytics Have Different View Counts for Spaces or Groups

Popular in Jive - Upgrades and known issues

  1. New Users Created In The LDAP Are Not Being Synced Automatically By The User Sync Task

  2. Planning a Jive Hosted Instance Upgrade

  3. Jive Hosted: External User Email Addresses All Have @localhost At the End After an Upgrade or Data Refresh to Your Pre-Production Community

  4. Database Downloads in the JCA Are Not Updated

  5. Jive Hosted: The Document Preview Search Function Isn't Working

Popular in Jive - Performance

  1. System Triggers DB Deadlocks Related to the activityArchiveTask ETL

  2. How to Restart your Jive Hosted Instance using Jive Cloud Admin (JCA)

  3. Filters Are Not Working When Using Instances in French or Italian (Hosted)

  4. Capturing Access Logs

  5. How to View the Jive Application Logs

Popular in Jive - Installation

  1. BCFIPS and other Java security-related exceptions seen when starting instance using mvn after a Jive instance upgrade

  2. JavaScript and CSS Libraries and Frameworks used in Jive Hosted / On-Premise

  3. Jive Apache Component and Java Versions

Popular in Jive - Configuration

  1. Jive HOP 9.4 and Log4J Vulnerabilities Disclosed on January 2022

  2. Jive Site Gone Into Maintenance Mode Unexpectedly

  3. Maintenance Mode in Jive

  4. Historic Log Files from 6 Months Ago or Earlier - Jive Hosted

  5. Security and Privacy in Jive

Popular in Jive - Licensing

  1. Cannot reach license.jivesbs.com to Upload New License File for On-Premise Server.

  2. Not Able to see License Allotments and Jive Components Information in Admin Console > License Information

  3. A License Limitation or Expiration Warning is Appearing on the Home Page

  4. Jive Site Suspended: When Trying to Re-Apply the License, Jive Says the License is Invalid

  5. What is the procedure for the cancellation of the contract?

Popular in Jive - Jive for Office

  1. Will the 48 Hour Limit on Access Tokens Affect Jive for Office or Jive for Outlook?

  2. Error: 'Not Found' When Clicking the J4O Download Link

  3. Unable to See Emails on the Reading Pane in Jive for Outlook

Popular in Jive - StreamOnce

  1. StreamOnce Integrations

  • Articles

    Please use it for Google Drive and Docs storage integration with Jive.

Popular in Jive - Google Drive and Docs

  1. Google Drive Integration

  2. Setting up Google Drive External Storage Integration

Popular in Jive - Active Directory

  1. Overview of Directory Server Integration Steps

  2. Using LDIF to Inventory Your Directory

  3. Testing Single Sign-On from the Azure AD Access Panel

  4. Assigning the Azure AD Test User

  5. Creating a Jive Test User

Popular in Jive - SharePoint

  1. Office 365 or SharePoint Online Integration Error: "Sharepoint tenant authorization with Jive Failed."

  2. O365/SharePoint Connector Error “There was a problem connecting to external storage provider due to expired credentials”

  3. Diagnosing Connection Problems for Jive SharePoint

  4. FAQ: Supporting Jive for SharePoint

  5. SharePoint Connections: Some Users Accessing Some Connections

Popular in Jive - RSS

  1. RSS Feeds are Disabled in the Admin Console When Two-Factor Authentication (2FA) is Enabled

  2. Troubleshooting Common External RSS Integration Errors

  3. Setting up RSS Feeds in the Overview Page

  4. Integrating External Streams with Tiles in the Activity Page

  5. RSS Feeds Are Not Supported When SSO Is Active

Popular in Jive - New Relic

  1. Error: 'An unexpected error has occurred' When Viewing User Profiles

  2. Is it Possible to Access New Relic Screenshots/Reports for Jive Performance Issues?

Popular in Jive - Box

  1. Users unable to download an attachment in a document: "The requested action could not be completed due to an error on your external storage provider"

  2. Setting up Box External Storage Integration 

  3. Content API Error: "access_denied_insufficient_permissions"

  4. Setting up the Box Integration User

Popular in Jive - Architecture

  1. Does Jive Use the telnetd Service in Linux?

Popular in Jive - Java

  1. Increasing or Decreasing the Java Virtual Machine (JVM) Memory Settings

Popular in Jive - Restarts

  1. Instance Down With Error 'Service Unavailable' During A Data Refresh

  2. How to Restart Your Jive Cloud Instance

  3. Application Availability Issues With Rolling Restart of Nodes with Load Balancing Configured

  4. When to Perform Rolling Restarts

  5. Customizing the Maintenance Page Message

Popular in Jive - Rest API

  1. 401 Unauthorized Error when Executing API Operations

  2. Posting Generic Content Through API Fails With An Error

  3. The Count Filter Value of an API Query is Being Ignored (Jive Cloud)

  4. How Can I Upload or Embed a Video Using the API?

  5. API Returning a 503 Response Code When Trying to Get Video Download Information

Popular in Jive - Exports

  1. Getting Statistics on Activity/Traffic in Your Jive Community

  2. Getting Custom Reports/Lists for Spaces or Content in Your Community

  3. Does ACTIVITY_DESTINATION_NAME Not Include the Shared Destination Place in DES Export?

  4. Jive Cloud Analytics Data Retention Policy

  5. Creating a Report of Users That Follow a Space

Popular in Jive - Email

  1. DKIM is Showing as Failed - Troubleshooting Guide

  2. Tasks Due Email Notifications Not Arriving - Troubleshooting Guide

  3. Users Get a Warning About External Links When Clicking a Link From an Email Notification

  4. Static Images Not Showing in Email Notifications

  5. Hosted or On-Prem: User Intermittently Not Receiving Email Notifications from Spaces/Groups

Popular in Jive - Database

  1. Information/Confirmation of Jive Data Deletion

  2. Connection Refused after Database Service Restart - Jive On-Premise

  3. Finding Out Who Deleted an Idea (Jive Hosted and On-Premise)

  4. Changing the migration.jdbc.user or eae.migration.jdbc.user System Properties

  5. ETL Jobs and Queries are Suddenly Taking a Much Longer Time to Run

Popular in Jive - Cache

  1. Google Doc/Spreadsheet/Slides Creation Error

  2. Clearing the System and Application Cache

  3. In-Memory Caching

  4. Setting up Cache Server

  5. Comments Section Not Accessible in Internet Explorer 11

Popular in Jive - Binary Store

  1. Requesting the total size of the Jive site and the number of stored items

  2. Finding a File in Jive's File Storage System

  3. Recognizing the Common File Binkey Format and Object Types

  4. Locating the Files Corresponding to a Given Key

Popular in Jive - General

  1. How to get the Source Code for a Hosted/On-Prem Fix Pack?

  2. Documentation For Making Code Changes For Jive On-premise

  3. Requesting a Worx Account

  4. Name Profile Fields Are Editable for Federated Users

  5. User Last Name Cannot Be Updated to "FREAD"

Popular in Jive - Users

  1. Managing Users and License Counts in Jive: Deactivating vs Deleting Users

  2. Users Can't Reset Password as the Continue Button is Greyed Out (Disabled)

  3. Enabling a Disabled/Deactivated Admin Account and Finding Why the Account Was Disabled

  4. Can't Assign a Permissions Override for a User Account

  5. A Person/User Account is Missing in the API Results or in the Admin Console User Search

Popular in Jive - Maven Access

  1. Can't Access or Login to the Maven Repository

Popular in Jive - Decommission

  1. Set up a redirect from instance.jiveon.com to another site after the contract expires

Popular in Jive - Release Updates

  1. Which tiles are supported and not supported on the Jive Daily Mobile App?

Popular in Jive - Support Contact Information

  1. Aurea points of contacts and support locations

Popular in Jive - Support Changes

  1. Managing User Groups

  2. Best Practices: 11 Steps for Quick Case Resolution

  3. Video Tile

  4. Slider Tile

  5. Search Tile

Popular in Jive - Troubleshooting articles

  1. Requesting a Root Cause Analysis (RCA)

  2. Obtaining the Jive Version and Edition Information of Jive Websites

  3. Impact Metrics are Not Displaying - Troubleshooting Article

  4. Broken Images Causing HTTP 404 Errors in Browser Console

  5. API Response Message: "The request could not be validated as originating from within the SBS application"

Popular in Jive - Issue/ Resolution

  1. Redirect URL is Not Working

  2. Records Retention XML Files Causing Compliance Software Like Actiance to Surpass the 2GB EML Limit

  3. Error: 'Please enter a valid email address' When Creating User with Specific Email Domain

  4. Follower Count Not Matching in Different UI Sections

  5. Numbered and Bulleted List Styles Do Not Render When Converted to PDF

Popular in Jive - Step-by-step instructions

  1. Getting the ContainerID and ContainerType of a Place in Jive

  2. How to open Jive content and uploaded documents as a PDF

  3. Setting Up Jive for SharePoint Online and Office 365

  4. Querying the Database via CLI

  5. Querying the Database via PG Admin

Popular in Jive - Account Support

  1. Apps Market End of Life

  2. Providing access to Aurea Works Customer Spaces

Popular in Jive - Reference

  1. Performing a Clean Context Search Index Rebuild After an Upgrade or to Resolve an Issue With Search

  2. Community Manager Reports vs AWS Analytics

Popular in Jive - Process

  1. How to get data storage consumption by space or group

  2. Software Service Status Page

  3. Jive Support Team's Scope of Work

  4. Requesting Access to Customer Product Hubs

  5. Jive Support Limitation on Investigating Logs

Popular in Jive - Instructional

  1. General Platform Usage

  2. Jive Anywhere Overview

  3. Moderation Roles

  4. Standard Permission Levels

Popular in Jive - Architecture

  1. Understanding Disaster Recovery Processes for Hosted Jive Sites

Popular in Jive - Essential Articles

  1. Jive - Glossary

Popular in Jive - Release Notes

  1. Finding the Updated Jive Release Schedule

Popular in Jive - Migrated Articles - Aurea SF

  1. Removing Video Option from the Create Menu

  2. Where Does Tagged Content Appear?

Popular in Jive - FAQ

  1. Supported Web Browsers

  2. System Configuration Properties

Popular in Jive - Announcements

  1. Product Support End Of Life Dates