Overview

This article provides information on how to resolve issues pertaining to private events not generating notifications (neither inbox nor email) for invites.

 

Environment

• Jive Cloud 2016.3.9.0
• Jive HOP 9.0.6
  
  

Defect ID

JVHOPST-6451

Reproduction Steps

1. Create a private event.
2. Invite a second account to it with a private message.
3. Check that second account's email address.

Expected Result

• Email is received with the message.
• New notification item in the inbox.
• Awaiting Response area is updated with the new invite.

Actual Result

• No email is ever received.
• No notification is received by inbox.
• Awaiting Response area has no invite.

Resolution

Setting the system property event.private.allow.invite.emails to true in the admin console will give the expected result.

This issue was fixed in HOP 9.2.