Overview Secure Sockets Layer (SSL) certificates for Cloud or Amazon Web Services (AWS) instances have a ninety-day duration. Sometimes the customer will have custom applications that need to communic...
Overview Your Hosted or Cloud Instance’s SSL Certificate is about to expire. You want a new CSR from the Jive team so that you can purchase a new SSL certificate. You want the Jive team to then inst...
Overview You are not able to send emails from your Jive instance. When you try to send a test email from the Admin Console, you get an error: Sending the message failed. Please verify that your host a...
Overview This article provides step-by-step instruction on how to resolve instances where after changing their SSL Certs, Users may encounter a Failed to parse feed at URL error in their internal RSS ...
Overview This article shares the process of configuring Secure Sockets Layer (SSL) termination on your load balancer. This is required to secure a Jive installation. Additionally, running a Jive site ...
Overview You can observe a certificate expired error when navigating to your Jive instance. The following example is from a Chrome Browser, showing the error NET::ERR_CERT_DATE_INVALID: Diagnosis The ...