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Deploying a Fixpack or Backport for On-Premise Sites

Overview

To fix a critical bug in your version, the Jive Support team may provide you with a fixpack jar file to fix the bug. This article provides the steps to deploy the fixpack.

NOTE: These steps are specific to Jive Custom instances that are hosted On-Premise. Jive Support manages and deploys any fixpacks provided to customers that are hosted by Jive.

 

Version

Jive Custom

 

Process

  1. Upload a-fixpack-for-JIVE-XXXX-vXXX.jar to the /tmp/ directory for each web node, via:

    scp a-fixpack-for-JIVE-XXXX-vXXX.jar <your_username>@<web_node_url>:/tmp/
  2. Log into each node and access the Jive user via:

    sudo su - jive
  3. Due to a change as of Jive 8, Jive 7 and older have a different step:

    • For Jive 7 and older:
      cp /tmp/a-fixpack-for-JIVE-XXXX-vXXX.jar /usr/local/jive/applications/<instance_name>/application/WEB-INF/lib/
    • For Jive 8 and newer:
      cd ~/applications/<instance_name>/application/WEB-INF/classes~/java/bin/jar
          xvf /tmp/a-fixpack-for-JIVE-XXXX-vXXX.jar
  4. Perform a full restart.

 

Related Article

Backport FAQs

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  1. Priyanka Bhotika

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