Overview During the installation of the Ideation module, Jive tries to update the database schema by creating and deleting an index. This does not work as the index already exists. Environment Jive In...
Overview The installer for Doc Converter is missing. This article shares a link to a Jive Software Documentation page which discusses the process of setting up document conversion in an on-premise env...
Overview When installing Jive On-Premise on a Linux OS and running the RPM command to install this package: rpm -ivh jive_sbs_employee-9.0.6.0.el7.x86_64.rpm an error similar to the following is recei...
Overview The existing users are not visible until they log in to Jive post upgrading to version 9.0.7. This article provides the error logs encountered post and during upgrade to the 9.0.7 version as ...
Overview After upgrading Jive, ETL the jobs don't work/run anymore, with no ETL completion of failure message appearing in the admin console. The following error appears in the logs: Caused by: org.po...
Overview After upgrading Jive, the analytics preference page that should appear when navigating to Admin Console > Settings > Analytics doesn't load/isn't accessible. The following error appears in th...
Overview You would like to download the latest/newest Jive RPMs and the SharePoint connector for Jive. Information You can download the latest Jive RPMs from the My Jive Licenses app (This app lists...
Overview The upgrade documentation references the need to run the jive setup command after installing the Jive RPM on a server. You are wondering whether this command has to be executed on each server...
Overview You have questions about your On-Premise instance upgrade or rollback plan, or you would like to consult with Aurea/Jive about planning an upgrade to a newer version of Jive to ensure that th...
Overview After starting an upgrade to Jive 9.4, the upgrade process appears to be stuck at the Add Active date to User Secret Key step that appears in the Jive Upgrade Console. Information This issu...