Overview If you want help configuring Maintenance pages during upgrades such as setting up a fallback to a redirect URL or a page, and would like to test this on UAT/Production or other environments, ...
Overview One of the more popular customization requests we receive is to enable the file:// protocol in Jive hyperlinks, thereby allowing users to access files directly from the file server on which t...
Overview To fix a critical bug in your version, the Jive Support team may provide you with a fixpack jar file to fix the bug. This article provides the steps to deploy the fixpack. NOTE: These steps a...
Overview When viewing system announcements, the only information displayed is the announcement title/link and the Show Details button: In order to see the details of the announcement, users have to cl...
Overview When deploying a custom WAR file while building or starting a Jive instance in Hosted/On-Premise environment, the build fails with a Build Failure error, or the instance fails to start. The f...
Overview After modifying an FTL or SOY file in a custom theme, or after uploading a new version of a custom theme, issues are arising within your Jive on-premise or hosted community. For example: Some...
Overview Deleting a place from the tile config of the Calendar Tile in the Jive Extension Pack (JEP) requires two clicks. You would like to request that this process be reduced to one-click. This arti...
Overview The Calendar Tile currently requires that events that appear there have their Time attribute displayed. If you uncheck the Time attribute checkbox, you receive the error message Title and tim...
Overview Is it possible for a user to change the vote they cast in a poll, or for an admin to change it for them? This article provides more information about this topic. Information It's not possib...
Overview You would like to enable specific origins to bypass the Cross-Origin Read Blocking security feature of your Jive Cloud site. This article provides more information about this topic. Inform...