Overview You are using Office365 for Email. You want to set up an integration between Office365 and Jive Email so that any replies to content in Jive go to the email inboxes of users. You want to conf...
Overview Some of your users are not receiving emails when some content is posted in a news stream that is set to send emails to all registered users. The number of All registered users is large (e.g. ...
Overview Users, who signed up for an event in Jive, are receiving meeting invites in their Outlook Inboxes You may want to know if it is a new feature in Jive, that selecting “Yes” on an event in Jive...
Overview One user or a few users are not receiving any community digest emails. Other users are receiving them. They are not in the user’s spam folder You have turned off Community Digest and turned t...
Overview You have one or more projects with tasks due on future dates. You used to receive daily email notifications with upcoming tasks listed. You no longer receive these email notifications. Info...
Overview You have a social group with a special character, such as an umlaut (ü) or sharp-s (ß), in its name. When any content is added/edited in this group, the followers do not receive email notific...
Overview Users are complaining about receiving too many or unwanted/unsolicited email/inbox notifications These emails may be related to individual blog posts or to various social groups or news stre...
Overview Users are receiving too many notifications recently. This has started recently and has not always been the case. E.g. users might report I have been getting a lot of notifications from Jive s...
Overview You get an email from Mail Delivery Subsystem (MAILER-DAEMON) with a fatal error when accepting Jive event invites in Outlook. You select the option to “add an event to calendar” in Jive. You...
Overview You want to know which database tables in Jive are related to emails. You may want to know this to investigate why the email logs are showing a large number of emails in queue. Prerequisite...