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News Stream Name Showing Multiple Times in Email Footer

Overview

Email templates are showing the name of the news streams multiple times in the email footer.

name_of_news_stream_multiple_times.png

 

  • This happens for users who are following a blog
  • Emails for the same news stream did not show this behavior earlier.
  • You have checked that there is only one news stream with this name.
  • Not all news streams are affected - only one specific news stream.

Solution

The workaround for this issue is to create a new news stream with the same name and add the same users to it. You should create it as a copy of the existing Stream with the same components.

Instructions:

    1. Creating a News Stream for Everyone
    2. Creating a News Stream for Specific Users
    3. Creating Custom Streams
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  1. Priyanka Bhotika

  2. Posted
  3. Updated

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