Overview You are looking for the Profile Completion Report, and cannot find it in Analytics. You use this report for information on active & licensed users. Information Cloud Analytics used to previ...
Overview In Space Analytics (Cloud Analytics) you are seeing a negative discussion count for some spaces, for some months. You are on Jive Cloud. Information This was a bug (JVCLD-116078) that was f...
Overview You are trying to pull the most recent A-List (Jive Insights) for a Group, but data is missing for some time periods. You were able to see that data earlier Information The A-List (Jive Ins...
Overview When you pull a Profile Completion report, some people are missing from the report. For some people, the report is showing incorrect data - e.g. a maiden name that was recently updated in Jiv...
Overview You find that some of the Top Places are not showing in the Top Places Report. These affected places have a higher number of views (in the Activities Card in Place Analytics) than other plac...
Overview You are viewing the Activity card in Community Analytics (Community-Level or Place-Level). The Activity card, by default, shows actions clubbed by Month. You want to know how you can view act...
Overview In Impact Metrics, the number of viewers shown in the left-side column is less than the number of viewers listed in the bottom panel. Solution Viewers in Impact Metrics are shown based on t...
Overview You have recently upgraded your Preview instance of Jive and refreshed data from Production to Preview. You find that Impact Metrics for some content has discrepancies - the numbers in Previe...
Overview You want to implement Matomo in Jive to track usage and view analytics reports and are looking for steps on how to integrate it. Solution Matomo integration is not currently supported by Jive...