Overview This article provides guidance on how to clear or delete the cache in different web browsers supported by Jive. Description Note: Some options/steps may vary depending on the browser's vers...
Overview This article describes the process to find the current version of your Jive instance. It is a simple process that requires access to your instance's Admin Console. Description The current v...
Overview This article describes an issue in which users experience that attempting to delete avatars, comments, or relationships fails silently. No error message is produced but the deletion does not ...
Overview This article will help users who face a You may have been logged out error as shown below. Back to top Environment Jive Interactive Intranet Back to top Information Is the problem repro...
Overview Jive for Outlook has an option for users to report the issues directly from their Outlook application. This option sends an email to a preconfigured email address after attaching the relevant...
Overview This article discusses the formats in which documents can be downloaded from Jive. Environment Jive Hosted - Any Jive AWS - Any Jive Cloud - Any Information Any files uploaded to Jive (1)...
Overview This article provides instructions on how to enable the system property jive.digest.includeHeaderAndFooter in Preview & in Production in order to be able to add header and footer template to ...
Overview Jive uses the Software Status page to communicate outage or maintenance events. When an event is occurring, updates will be published describing the situation, along with an Incident Status c...
Overview This article describes the process of posting a status update. Information Status updates are a quick, informal way to let people know you are active and engaged in the community. You can i...
Overview This article explains the process(es) of adding images, links, or YouTube links to your status update. Information Inserting an image, link, or YouTube video link to your status update is a...