Overview

After making an edit or update to a blog post, document, page, or another element in Jive, the change doesn't appear to other users or takes a long time to appear.

For example, after updating the banner image for a place, the banner update appears to have disappeared or is not visible to all users.

This article provides more information about this issue.

Environment

Jive Cloud.

Information

This issue has been identified as a defect and is currently in the process of being resolved as quickly as possible by the Jive Engineering Team.

If the update or change doesn't appear within an hour, please contact us.

For more information on this issue, please contact your account manager, account executive, or customer success manager, referencing the code JVCLD-104468.