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Articles

  • Deletion of Skills and Expertise Having Special Characters

    Overview The customer detected that they cannot delete a skill if there are special characters inside like % or /, etc. For example, if Proactive 100% is a skill, then the customer is not able to dele...

  • Integrating Jive with Microsoft Azure AD

    Overview If you wish to switch over from your current SSO to Azure AD, please follow the steps outlined in this article. NOTE: This documentation is a copy of the tutorial created by Microsoft in orde...

  • Cloud Public Shared Preview for Jive Cloud Customers

    Overview A Cloud Prospect wants to register to a Cloud Public Shared Preview site to get a flavor of how a Cloud instance looks like and feels in terms of its functionality and as a platform in genera...

  • 'Last Login' (lastloggedIn) for the Admin User in the 'jiveuser' Table Is Updated Every 5-10 Minutes

    Overview This article explains why the 'Last Login' (lastloggedIn) for the primary admin account (ID 1) in the jiveuser table is continuously updated every 5-10 minutes. Information The primary admin ...

  • Managing Weekly Digests

    Overview Currently, every Thursday Jive sends two automated emails to the company employees. The customer/company would like to learn how to control these on the back-end. Environment  Jive Interactiv...

  • Why Was a User's Account Automatically Disabled/Deactivated?

    Overview Jive has a built-in feature called the User Decay Task that runs automatically every day and disables non-active user accounts. If you are seeing users who have not logged in for some time ha...

  • Creating New User Profile Fields

    Overview You can create custom fields for user profiles; this can be useful if you want to show a unique aspect of your users, e.g., astrological sign, pet's name, etc. This article provides detailed ...

  • Configuring Azure AD Single Sign-On

    Overview This section guides you on how to enable Azure AD single sign-on in the Azure portal and configure single sign-on in your Jive application. To configure Azure AD single sign-on with Jive, per...

  • Approving an Accidentally Rejected User

    Overview This document will guide you through the process of re-approving a user that was accidentally rejected through moderation.   Environment Jive Interactive Intranet-Account Support   Process Ad...

  • Password Requirements in Jive

    Overview Whenever a new user is set up with a temporary username and password, they are prompted to change the password once they log in. This article provides information on Jive's password requireme...