Overview A Jive user who previously had admin access no longer has access to the main Space or Sub-Spaces. The affected Spaces are inheriting permissions from a default Space, which seems to be causin...
Overview You are seeing a You have reached the maximum number of allowed files in this place (300) error when trying to upload any file to a Space. Solution You can follow steps from the How to increa...
Overview A user may encounter an issue when trying to upload a static resource file (for example, JavaScript) that exceeds 1024KBs in size. Even when changing the jive.statics.global.maxSize property,...
Overview All Jive Cloud customers are automatically upgraded to the latest Jive Cloud version, which supports CoPilot with the relevant configurations. This brings a wave of cutting-edge functionality...
Overview Users may encounter difficulties when trying to transfer page elements from a sandbox environment to a live page on the Jive platform. Additionally, users may struggle to create a page with a...
Overview The issue at hand involves external links on a website, specifically Docushare and Vimeo links, redirecting to the Jive instance instead of the intended destination. This occurs when copying ...
Overview A user, specifically a Jive admin, may encounter issues when trying to add or edit pages on their platform. The problem may not be explicitly detailed, but it could manifest through error mes...
Overview Users may encounter difficulty when trying to change the name of a Blog within a Space in Jive without altering the name of the entire Space. This issue arises due to the absence of a direct ...
Overview Customers may experience difficulties when trying to upload and display audio-only .mp4 files onto a custom HTML tile on the Jive platform. While individual .mp4 files that contain only audio...
Overview You would like to generate a report for the total number of pages broken down by content types such as PDF, DOC, PPT, XLS, TXT, Image, Video, Jive doc, Jive discussion, Jive question, and Jiv...