Overview

You would like to know Jive's compatibility with the HTTP/2 protocol. HTTP/2 protocol's focus is on performance; specifically, end-user perceived latency, network and server resource usage. One major goal is to allow the use of a single connection from browsers to a website.

Information

Jive doesn't support HTTP/2 on Cloud, Hosted, or On-premise instances. All Jive webservers currently run on HTTP/1.1 protocol.

Special note on Jive Cloud

• On Jive cloud, customizations are mostly limited to UI/Theme changes.
• Updating the protocol from http/1.1 to http/2 requires adding a module via changes in the Apache HTTPD configuration files on individual Jive web nodes.
  https://httpd.apache.org/docs/2.4/howto/http2.html.
• Currently, such infrastructure level changes are unsupported for individual Jive Cloud instances.
• This is due to the fact that universal versioning is tightly maintained using our existing Jive Cloud release processes (based on CI/CD).

<supportagent>

Instructions for Support Agents

• If this change is needed for Jive Cloud, you will need to file it as an enhancement request for our Product team. Also, HTTP/2 will need extensive QA testing before it can be enabled for Jive Cloud.
• For Jive HOP, please see JVSG-482 for a similar request.

</supportagent>