Overview After starting a Jive upgrade to version 9.4 from a version prior to 9.0.7, the following error is appearing for the Update SAML Key Store Type task in the Jive Upgrade Console: java.io.IOExc...
Overview When you try to publish one of the following files types to your community, an error message appears with the text The content type of this document is not allowed: A WMV file An MP4 file Exc...
Overview When upgrading an On-Premise instance to 9.8 (from 9.6 or earlier), users may see 404 errors in the browser and the below error in SBS logs: Caused by: java.lang.NullPointerExceptionat java.u...
Overview Customers may want to upgrade the Apache Tomcat application server of their Jive On-Premise instance because of vulnerabilities found in the installed version of Tomcat. Or they may have a qu...
Overview When upgrading or installing Jive on-premise using the RPM package, if you try running the Jive setup as any user other than the jive user, the setup fails and you see the following error on ...
Overview When installing or upgrading Jive HOP 9.7.2 or HOP 9.8 on your on-premise environment, you notice that the setup doesn't complete successfully without access to an Internet connection. The Ad...
Overview Upgrading your Jive on-premise instance is an important activity to be performed from time to time in order to take advantage of the latest fixes and service packs released by Jive. Even thou...
Overview The next Jive HOP release (9.17) supports MySQL 8 and some customers will want to migrate (from MySQL 5.6). Below is a guide on how to do this. Once this is complete please follow this guide ...