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ETL Jobs Not Running After an Upgrade: No Message Appears in the Admin Console

Overview

After upgrading Jive, ETL the jobs don't work/run anymore, with no ETL completion of failure message appearing in the admin console. The following error appears in the logs:

  • Caused by: org.postgresql.util.PSQLException: ERROR: null value in column "userid" violates not-null constraint

This article describes a possible solution to this issue.

 

Environment

Jive On-Premise.

 

Solution

  1. Run the following query on the application database:
    • SELECT * FROM jivelock WHERE lockname = 'ETLTaskExecutorLock';
  2. If the query returns a result, run the following query:
    • DELETE FROM jivelock WHERE lockname='ETLTaskExecutorLock';
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  1. Priyanka Bhotika

  2. Posted

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