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Forms and Surveys Addon: An "Unauthorized" Message Appears When Clicking on More External Content

Overview

When clicking on the "More external content" link after browsing to or creating a form, an "Unauthorized" warning message appears: 

mceclip0.png

 

Solution

To resolve this issue, follow these steps:

  1. Browse to the place where the form was created.
  2. Click on Manage, then Settings.
  3. In the Features and Activity section that appears, click on the gear icon:
    mceclip2.png
  4. Enable the External Objects feature by clicking on the checkbox that appears for it:
    mceclip1.png
  5. Click on Apply.
  6. Click on Save at the bottom left of the screen.

 

Testing

  1. Browse to a form where this issue occurred.
  2. Click on the "More external content" link.
  3. You will be taken to the Contents page of the place where this form was created.
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  1. Priyanka Bhotika

  2. Posted

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