Overview In Jive for Office, the Dashboard pane may fail to open or display in Microsoft Word (pane missing on the right), while continuing to work normally in Excel and PowerPoint. This behavior was ...
Overview If a Jive avatar delete request appears to “not work” (for example, DELETE /people/<person_id>/avatar returns HTTP 200 instead of the documented 204, and the response looks like a default ava...
Overview If you want to add another custom navigation item (tab) in the header using the out-of-the-box (OOTB) Jive Theme Editor but cannot find the Add / “+” control, this typically indicates you hav...
Overview On hosted/cloud Jive, Community Manager Reports (CMR) may be mistakenly assumed to be “not installed” because it does not appear in Admin Console → System → Plugins. In hosted/cloud environme...
Overview If an important Jive event is deleted and organizers need the attendee/RSVP list (for example, to follow up after an automatic cancellation message), the most direct recovery method is to que...
Overview After upgrading from Jive 9.21 to Jive 13.0, the SAML User Attribute Mapping page may no longer display a selectable/reference list of IdP Attribute Name URLs after saving IdP metadata. The I...
Overview The customer wants to view all documents within archived spaces and subspaces in Jive instances. The admin console cannot directly retrieve this data. The solution involves using the Jive RES...