Overview

We have received reports from customers stating that their widget redirect links open within the same widget iframe (inline frame) instead of opening a new page or tab.

This article explains how the redirect/HTML links in widgets behave by default. We intend to provide awareness that this behavior is not a defect, instead, it is an expected behavior based on how the widget codes are embedded.

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Information

The HTML Tile operates within the iframe by default. This means that using href without adding a target attribute when embedding links will open the target page within the same section. 

The following video shows the default behavior of widget links.

If you want the linked contents to open on a new tab or page, follow the article Opening Linked Contents on a New Page.

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List

Definition of terms

Key	Value
iframe	Inline Frame
href	This is an HTML attribute which specifies the link's destination.
target	This is an HTML attribute which specifies where to open the linked document.

 

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