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Unable to Upload an SVG File: A Red "A" or an Error Message Appears at the Top of the Page

Overview

When trying to upload an SVG file to Jive, a red "A" or the error message "An error occurred processing your request" appears at the top of the page once the transfer completes.

 

Information

SVG Files are not supported by Jive, and cannot be uploaded to the community for security reasons. Please convert the file to a commonly supported image format such as PNG or JPG in order to be able to upload it to Jive.

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  1. Priyanka Bhotika

  2. Posted

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