Overview

This article describes the process to troubleshoot an issue, which occurs when an uploaded excel document displays overlayed code.

Information

This issue has been observed in Jive Interactive Intranet - Jive Core.

Root Cause Analysis

Diagnosis

On analysis, it was found that the excel document had a cell with a comment inserted.

Solution

1. Open the excel file.
2. Search for the cell with the comment.
3. Remove the comment.
4. Save the file.
5. Re-upload the document.